Testimonials and Reviews
Vicky and William at Carriage were first class in their advice, expertise and service. To drive to that part of Yorkshire is wonderful in itself but to find a treasure trove of quality and impartial professional service was the cherry on the cake!
The Carriage helped me greatly with the choice of a new bed and bedding for my father. I was unable to go to their store myself being abroad, and he is unable to travel, but they spent time understanding his needs and selected, delivered and fitted the right mattress, frame, bedding and sheets. My father sleeps very well and I am very grateful. Later I was able to visit, and finally meet Vicky the owner, and she is as friendly and helpful in person as she was on the phone and the store has the widest range options I have seen in the area.
Somnus Marquis Mattress
We slept in our new bed & mattress last night & are so pleased with our purchase! Incredibly comfortable & certainly worth every penny.
Thanks for the chocolates also & overall great service from you & your husband.
Somnus Sovereign Divan Set
“Just had to write to say how much we love our bed, we count it as one of our best purchases! It is so comfortable and feels special – worth every penny!”
“My husband and I both have problematic backs, we are also very different in height and weight. I had done quite a lot of research on mattresses and had intended on buying another brand stocked at the Carriage. Vicky was very patient with us and explained the properties of both the bed we intended buying and some of the others. She then left us to try them out.
As soon as we lay on the Sommnus Legend mattress we both agreed we had found ‘the one’. Vicky also told us about the way the mattresses were produced and that they were produced locally which also impressed us. In fact we ended up ordering the whole divan set, including drawers providing us with more storage room.
Since delivery we have experienced some of the most comfortable night sleeps for years. My only word of caution is that the mattress requires regular turning. As it is so dense it is also very heavy which may need to be taken into account, we can only just manage to turn it ourselves.”
“What an utter joy it has been dealing with The Carriage. You were very helpful and informative on the products you sell and gave us lots of information then left us in peace to test out the different mattresses at our leisure while still being on hand should we require further assistance. The time scale you quoted us for production was very accurate and delivery was smooth, efficient and very courteous.
We chose the Somnus Jewel and can I say it is aptly named. We started using it at Christmas and it is FABULOUS! Not a cheap item by any means and blimey it shows. Never slept as soundly or comfortably and the achy painy shoulders and hips I used to wake up with every morning are a thing of the past. Coupled with a brilliant new duvet it really is like sleeping in a cloud; never want to get up on a morning 🙂
All in all a refreshing experience, excellent personal service from a local family business and a fantastic, Yorkshire born and bred mattress. Marks – a resounding 10 out of 10 – Recommend – ABSOLUTELY”
“Went in today for a look around.
Such a beautiful shop and the prices are good,
Thank you for taking time out to talk to us about the candles. We will definitely be back”
“We called in today and bought one of the gorgeous Harlequin chairs, it was delivered shortly afterwards. No waiting around for weeks on end, full marks to the Carriage.”
“Thank you Vicky and Oscar.
Our new mattress is fab! Our spines are now breathing a sigh of relief.
Excellent service and great range of beds to choose from.”
L Davies Grant
The Carriage Burley, General Feedback
“Excellent customer service, beautiful gifts and homeware – a much needed breath of fresh air in the village.”
“Most wonderful place with wonderful service thank you again.”